In Episode 033, I continued the conversation I had in episode 032 with Julian Marsili. He is a Global Drinks Brand Director who has many years of experience in the drinks business. He is behind the successful global rejuvenation of the Carlsberg brand, the launch of Alcohol-Free brews and other Portfolio Innovations. He has previously managed Peroni Nastro Azzurro in Italy. I hope you will enjoy our chat.
This is a two part-episode, so Don't forget to listen to episode 032 as well. I hope you will enjoy our chat.
Time Stamps
(00:35); The Bottom-up Trade
(02:45); Target Spaces
(07:23); Recovering Brand Essence
(12:24); Marketeer Disconnection From Trade
(19:57); 1% Everyday
(25:30); Distinctiveness Vs Differentiation
In Episode 033, I continued the conversation I had in episode 032 with Julian Marsili. He is a Global Drinks Brand Director who has many years of experience in the drinks business. He is behind the successful global rejuvenation of the Carlsberg brand, the launch of Alcohol-Free brews and other Portfolio Innovations. He has previously managed Peroni Nastro Azzurro in Italy. I hope you will enjoy our chat.
This is a two part-episode, so Don't forget to listen to episode 032 as well. I hope you will enjoy our chat.
Time Stamps
(00:35); The Bottom-up Trade
(02:45); Target Spaces
(07:23); Recovering Brand Essence
(12:24); Marketeer Disconnection From Trade
(19:57); 1% Everyday
(25:30); Distinctiveness Vs Differentiation
The MAFFEO DRINKS Podcast is a leading drinks industry podcast delivering frontline insights for drinks leadership.
For founders, directors, distributor MDs, and hospitality leaders navigating the tension between bottom-up reality and top-down expectations.
20+ years building brands across 30+ markets. Each episode features drinks builders: founders, distributors, commercial directors, sharing how the drinks industry actually works. Not the conference version. Honest conversations.
Insights come from sitting at the bar.
Beyond episodes: advisory for leadership teams, subscription with episode deep dives and principles to navigate your own reality.
Beer, wine, spirits, Low and non-alcoholic.
Bottom-up Insights & Episode Deep Dives at https://maffeodrinks.com
In episode 33, I continue the
conversation I had in episode 32
with Julia Marsili.
He's a global drinks brand
director who has many years of
experience in the drinks
business.
He's behind the successful
rejuvenation of the Casper brand
globally, the launch of alcohol
free brews and other portfolio
innovations.
He has previously managed
Peronina Slezure in Italy.
I hope you will enjoy our chat.
Remember that this is a two-part
episode, so don't forget to
listen to episode 32 as well.
I hope you will enjoy our chat.
There is always this
disconnection between marketing
and sales that we should strive
to like as a distance.
Like we should strive to to
shorten and this is also the
kind of like me, a cool panel
from sales people and from
marketeers in actually managing
to get into a same conversation
and having a constructive debate
without having any extremisms in
the talk.
Yes.
When I hear your podcast, I was
hearing the guy from Lantiquario
that is a conversation you want
to have with a customer together
with your sales guy and you're
talking to that customer and
that he gave us our couture is a
lesson on how you build brands
through customers in a place and
that is the kind of conversation
you want to enable.
Unfortunately in my career
working for bigger companies,
the marketing guy is always cold
together with the sales guys.
I'm the customer when it's about
let's squeeze some money.
So I I cannot give you any more
sales that's contribution.
But I I guess this guy's got
some money so let's bring him in
and let's tell him out.
The customer and the sales guys,
you know I've got this fantastic
idea.
It's a negotiation and you're
being played whereas other times
when you are actually going.
Just bring me out.
One day a week I will come out
with a different sales guy and
the agenda is just tell me what
your problems are.
Tell me what the customer
problems are.
Do you have any ideas or how can
we come up with ideas to to
solve that customer pain point
and so forth?
That's when the fun starts, when
the real business starts
flowing.
And I've had the luck of being a
trade market year, holding the
hand of marketing guys and the
hand of sales guys and that's
been the most fun.
Part of my career where I talk
about assortment, pricing,
distribution, placement and
customeration and this is the
the dark side of the off
premise.
But you can build brands bottom
up even in the off premise.
My, my, my dear Christian, now,
now, now, now we can start it.
The hardcore of the
conversation.
Not just now in.
Places like Antiquity now.
You are attacking me on my home
ground now jokes about, I mean
this is actually a very
interesting conversation and we
were talking about that like
briefly before because I've been
thinking about this a lot and we
had several conversation about
on trade, off trade also with
the off trade people in the
companies I work with and my old
career and so on.
And it's always it's not that on
trade is cool and off trade is
not or the on trade is the brand
building space and the off trade
is the trading milking space.
There is a thin line and and
it's often very specific on
countries and cities.
No, because if you take New York
and Miami they are two totally
different animals.
It's still East Coast let's call
it still US.
But in New York, it's a much
more European kind of set up
where the bottle shops play a
big role and in which the off
trade, it's a brand building of
trade.
There is a guy or a girl.
They're like helping you get the
right bottle for the right
price.
What you're looking for if you
take Miami, it's big chains, so
it's more like modern of trade
and you go there and you just
shop with your cart and you're
stuck it with bottles.
So if you go back to, for
example, our homeland in Rome, I
mean all these enotecas and the
wine shops, that's where you go
and buy a nice rum, a nice
whiskey, specific beers as well.
But if you go to Prague where I
live, there's no such thing as a
bottle shop like the I can name
you five of them and they're
probably all the ones in the
city.
And and this is what we were
discussing earlier, there is AI
would call it like a bottom up
trade and a top down trade.
A bottom of trade is the brand
building space regardless if
it's on or off.
And then the off trade the what
we know as off trade is more
like the the top down trade
there's.
Places where you build your
brand and there's places where
you trade your brand and it
doesn't.
And it depends, as you say, on
the city, on the area, so forth.
They have those two logics and
they can be on one hand and not
a non trade or an and an off
trade.
There can be.
An off trade, which is a
proximity off trade which is a
smaller shop in the city centre.
Maybe it doesn't have the the
the sales Rep inside the helps
you make the choice, but it has
convenience, it is properly
located and it has a fantastic
assortment of the things you are
looking for.
For a quick but premium dinner,
whatever I know so so that is a
place where you build your brand
because I have a need I need so
I got guests coming over.
Where do I go?
I go there and I find good
stuff.
And that and as long as you're
good, you're selling good stuff.
When you're there you are
building your brand in in that
place and you can use of trade
if used correctly as a brand
building place.
Even supermarket owner wants his
products to sell.
Who wants to occupy the space
that it sells has to sell more
for him.
It's not just it doesn't get you
just to put you on a shelf and
collect dust.
He wants your product to sell.
So like the way you work with a
small bottler with a small bar
owner, you can work with a big
distributor to to make sure that
that your brand is visible, gets
the right rate of sales and so
forth before you expand it.
The trouble is U.S. market is
one of you think big and maybe
the sales guys that work in the
offer of us want to go wide.
So you go wide too.
Too fast, too soon.
Look for you built your brand
and there are ways in place.
I mean there's data in place
which is the axis of rate of
sales and weighted distribution.
You look at your rate of sales,
if it goes up, we're above the
average, then you start
expanding it into greater
distribution.
You always have to think that
distribution is a cost, it's a
mega cost, but that cost is now
is often relegated into is there
a listing fee that you will put
in the contract and.
You don't measure it, you forget
about it, and somehow you want
to go as far as possible.
But it's expensive to distribute
and if your brand is not
working, you might as well just
spend that money making sure
that the brand works in the
places in which you are before
thinking of the next place you
go.
You nailed it there on on this
tracking mechanism.
Because I had many fights in my
corporate days.
I always looked holistically,
you know, and I said this is
super expensive, these
activations.
Like, no.
Why?
It's like, you know, it's this
money and this.
And it was like, yeah, but
you're forgetting the listing
fee.
No, but that's another cost
center.
You know, that's listing fees.
Now we're not paying because
that's paid already by global or
that's already paid by
marketing.
That's not our sales.
And you know you forget about
the old thing and then you just
look at your small patch of land
and you forget about the
holistic approach.
Not I appreciate your challenge
on building in off trade and
there is an element that it's
working only with certain
retailers that allow some
customization at outlet level
because I I feel the big chains
depending on the market we're in
the big chains that are
centralized, it's much more
difficult to play that game that
you're talking about.
But if you look at chains that
allow a little bit more like the
reason owner that is affiliated
with the chain and then you can
have a proper conversation and
then it begins more of a bar
owner type of conversation hence
the the bottom up trade.
No, we agree that we don't want
to grow too fast too quickly
because otherwise we burn it.
But then you have been in
situation where the brand have
been grown too much too quickly.
So how can you fix that when
things go out of hand?
So how do you go back to the
rules we discussed about from a
brand perspective on looking
back at what worked and so on.
But from a more trade
perspective, how do you do that?
Like I work with some brands
that are more like mainstream
now and when I try to list them
to rejuvenate them because
that's a nice word that we are
going to talk about.
Now this, this is all
rejuvenation, let's target Gen.
Z, let's target millennials when
until 15 years ago it was
millennials, now it's Gen.
Z and but then I go to a bar and
I want to lease that product.
And then my dear Alex from
Lantiguaria that you quoted that
she's like, I'm not going to
list this stuff here.
I mean this is like on promo at
the corner shop behind my flats
and it's on super promo all the
time in off trade in
supermarkets.
I'm never going to list this
brand.
So how can you connect these two
worlds in these rejuvenation
efforts, so to say?
I think in my experience, where
it has worked is going back to
the essence.
So on the Kasberg branch we
started from redesigning how the
brand looked.
OK, so it had been chasing
Heineken forever, wanting to be.
The next Heineken and had
forgotten the beauty of the
design that had been created by
Torvald Bitness Bowl, who'd been
paid â¬10 to draw this iconic
Carlsberg logo that had so many
stories behind it and so forth.
And we went back to relook at
the overall brand experience,
which was not just what you say,
but it's no what you brew,
What's in the brew.
Or surround how you look and the
way and what you do as a brat.
So you go back and rebuild
little by little and you start
talking to your consumers and
your customers to figure out, is
this interesting, do you like
it?
And getting proof points of this
is actually something I didn't
know about that actually this
looks really good, this looks
cool and that story starts over
again.
You get back to having a
distinctive.
Visual identity, having a brew
that has something interesting
in it and the story that people
are interested in and you go
back when you dig.
And I'm not saying that
Antiquario is going to buy you,
but people around him are going
to be talking about it.
And at some point somebody would
say it's natural that yeah, I
could see a whatever brand in
this place.
It wouldn't be out of place at
the moment.
You're completely out of place.
Because all the people know you
is that you're on promotion
outside and that's all they know
because that's the only
reference point you're given to
them.
And then there's also a fine
balance of we've been there,
right?
What do you do?
You cover your tracks, you
remove the way you have come,
and that doesn't work either.
We've done that.
I've been part of it on, I must
say, on the receiving end of
Nastrad Zurro exiting pizzerias,
because pizzerias were not a
cool place.
And I was saying, come on, but
there's the best pizzerias in
town.
Yes, they haven't got a white
tablecloth, but it's the best
pizzas where people go for the
best and you're the best beer
that goes with the best pizza.
Going back to this extremism,
no, that between marketing and
sales.
And there's no right or wrong
here.
It's it's just sometimes it's
the sales that are the
extremists, sometimes they are
the marketers.
And I've been on both sides.
I've done mistakes and we
discussed that over lunch in the
Katzenberg office and and
elsewhere.
And this is the thing that there
is also an element of when a
brand goes to big then it starts
with the global local kind of
discussions now and then, OK,
the global identity says this
and the local market thinks and
acts differently then we will
lose track of is that what
happens in the trade is what
actually sticks to people.
And I remembered, I mean I've
been living abroad for 18 years
now and I remembered those years
when I went back to my favorite
pizzerias in Rome and all of a
sudden I couldn't drink drink
Nastrazuro anymore.
And I could only drink Peroni
because they had swapped the
kegs and and the phones because
all of a sudden Nastrazuro
shouldn't be in pizzerias and.
And then the week after and the
week after MENA Brea came and
the week after MENA Brea comes,
Yeah.
And still forgetting and and
that's the thing and and this is
where it's so crucially
important because you you
mentioned that earlier not the
the marketing guy walking with
the sales guy to the bar and
like they they drag him in as
the we call it the chicken not
the poker table.
Let's get some money from
Julian.
He never plays poker.
I I bring you a friend and he
wants he wants to start to play
poker let's bring him in and
there is this element of like
why do we lose touch with the
trade as marketeers and now why
do we need an invitation.
And my answer is that often is
laziness from the marketeers,
because it's more fancy to be
sitting in a Ogilvy office in
central London then to go to a
pub in Clapham.
But then often is also like this
silo mentality.
Imagine I'm a sales guy and you
are the marketing guy.
If I find out that you went to
my client and you spoke to the
barman, you know, with your
marketing hat on, then first
thing I do I call you is like,
Julian, what the hell are you
doing?
Why are you talking to my
clients?
You know, because it's my
client.
It's not our brand's client,
it's my client because I'm the
sales guy, you know.
So there is this silo thinking
merge with laziness, with what's
convenient and that's the recipe
for disaster in my opinion.
No, because then all of a sudden
are you, you cannot enter bars
because you get slash from the
sales guys.
So then where do you go?
You go to advertising agencies
and then let's run a research,
what do brand, what do
bartenders want?
Let's call them a marketing
agency, a research agency, let's
gather 40 bartenders and let's
have a like qualitative
interviews and so on.
So there is this element but I
feel it also goes back to what
you were saying earlier about
going back to the basics, going
back to the rules because if you
keep the basics and and you make
a rule that you cannot get bored
with basics.
You know, I always bring the
Hendrix example with the
cucumber, the apparel example,
the compat, you know like all
these successful, the Guinness
example, Guinness is a benchmark
but is it not always being a
benchmark?
There has been some drives in
which they had to re establish
the serve because things that
got out of hand, but then all of
a sudden is OK, we stick to
that.
You know the poor takes what it
takes to do.
We only serve it in certain
pubs.
We don't go that wide in
distribution.
And you know if you don't stop
doing that basic while you grow
the brand wouldn't have that
issue huh.
But correct me if I'm wrong.
If what?
What's your take on my?
My my take on why is that
happen, Why does that happen and
how can we avoid to make it
happen?
To me is 2 things.
One is culture.
If we go back to to speaking
about those founders, if I was
going to talk to Mr. Peroni, or
if I was going to talk to Mr.
Jacobson and I told him that I
was going to Ogilvy instead of
going to customer, how many
couching coolers we say kicks in
the ass we would be getting from
that founder.
That's a cultural this is how
you do business and that's
culture has to permeate.
And the second one is.
You need to hire marketeers to
know what marketing is all about
and marketing is not just
advertising.
Marketing is the whole business
seen from the customers point of
view.
When you get that you think of
you go back to your cotton or
four PS, you know think about
the product, the price, the
place and then the promotion and
and a lot of people just talk
about promotion as it is either
a sales discount or an
advertising campaign and that
seems that's all we're talking
about.
It's the constant fight between.
Top of mind and pilots, there's
much more before that and making
sure that you understand that
your customer service is
marketing your, your truck
delivery is marketing, your
sales guy is a marketeer and so
forth.
That's how you ensure that your
brilliant basics are are in
place.
And yeah, I've been that guy who
didn't want to go, but I've
learned that was a mistake.
And when I've done those
immersions and really.
Got back to it.
It's been super instrumental and
also let's just come from an
eliminated Co.
So the example you did before
about listing fees, I had ACO
came along and said listing fees
are a cost.
We're going to put them above
the line and we're going to
measure them last.
Suddenly there were everybody's
cost.
He just said another CEO in
Pinoni came, you know what we're
going to achieve colleague.
So we're going to go in the
South.
Where people drink lots of our
beers, where they're sitting on
a nice buckets of Peroni Reds
and they're drinking a ton of it
all day.
We want to go talk to those guys
because there's a they are a big
portion of our distributors a
business with.
Have you ever spoken?
I said no.
Have you ever been in a cheap
Curry?
No, we went to cheap Curry.
You'll cover stories and culture
of the use of your product which
you would never uncover.
With through a marketing
research or using another famous
way, we use marketing research
as a drunkard uses a lamppost
more for support rather than the
illumination.
You just use it to test what you
think because you think you are
the consumer.
So you just use your research to
prove you are right and go along
rather than, you know, looking
for new ways in or or other ways
to do business that's so.
It goes back to culture.
It goes back to culture of the
business and knowing how to
market stuff.
And you've had a lot of guest
speakers build that have built
brands bottom up that have shown
that pattern.
This is how you do things and
consistently doing them in a
freshly consistent way has
gotten them to where they are
today.
There is that quote now the
tough times create.
Tough man and then good times
creates weak men.
Sometimes you enter a company on
the glory days and then you know
you think it's because of you
that the success is happening,
but actually it's for your work
obviously, but also for external
factors.
And you think that those hard
things and the what I call the
unsexy stuff or the boring stuff
is not important because I know
that in theory I should go to
visit bars at least once a week.
But I haven't been to bars for a
year.
Nothing happened to the friend.
We're still growing so it's not
that needed in the end.
But then when you when then when
she happens, then all of a
sudden is oh, but what should we
do?
And then if you had done it and
it's a little bit like we see
with everything in life, if you
skip the gym for a month,
nothing happens.
Like you can still have a beer
and a pizza and a carbonara to
York at your home.
Yeah, nothing will happen and
then all of a sudden summer
comes and then you think you
haven't gained anything.
But then there's women's suit,
there's a little bit it was
washed at 90 degrees, probably
doesn't fit anymore.
So it's is this keeping the eye
on the trajectory on the long
term things but then taking care
of the short steps and the 1%
efforts?
It's bottom up and top down.
It's not just, it's not either
or.
It's both OK now you want done.
Now you really want to fight,
OK?
When you're big, when you're big
you do you need to do both and
and I think you just forget.
Then you forget and potentially
since you've forgotten you have
to do 70% go back to bottom up
and and leave that top down
stuff to to feed the the beast
or make sure that that that
things.
The, the, the, the machines are
oiled.
The big machines that you have
are oiled so that once you get
back into the gear it goes fast
because you can't abandoned
that.
So that's why I'm being as we
say demo Cristiano and putting
you can do both when you're big.
The importance lies into the and
not either this or that, but
it's one and the other.
And you're right.
And we always have funny fights
on bottom up and top down
because ultimately the drive
that I push on the bottom up is
that it's easier to do top down.
I shouldn't remind anybody to do
it top down because top down
happens by default.
So it's the path of least
resistance is top down, yes.
So everybody does top down, but
very few people do the bottom
up.
So hence I'm pushing the both
bottom up narrative.
No.
But ultimately you need to grow.
And there is a moment in which
you have to do stuff that is
happening top down.
But the way to look at it is to
really like never stop thinking
bottom up, Never stop this
Challenger mindset.
Because even though you're
driving a posh car and you're
doing good money and revenues
and you bought a house, remember
what made you buy that house and
that car?
And it was not the last year, it
was like the the 10 years before
that that got you there now.
But ultimately is what you say,
it's both depending on the life
stage and often because I'm, I
mainly speak to smaller brands
like on on average I speak to
both the big and small.
But then if you take quantities,
then of course there's more
small brands than big brands out
there and there is a tendency to
think too fast.
I want to grow and I'm already
in, in 20 markets and I'm like
are you in 20 markets?
What are you doing in 20
markets?
It's you and your cousin and
what are you doing in 20
markets?
Like it doesn't really move
anything.
And OK like you can put it in a
presentation, a pitch deck, you
can put available in 20 markets.
I I talk about this because I I
think about it because I always
challenge myself and say yeah,
but I'm also saying that my
podcast is listening 73 markets
in 73 countries, but that was
bottom up because I didn't force
anyone.
I didn't do advertising in 73
countries.
It's just that people from 73
countries are listening to it
and because it created the
demand bottom up, so they
decided freely to listen to the
podcast.
So there is an element, you know
if there is demand, go to
Scotland, go to Latvia, go to
Sweden.
If you've got 10 bars that keep
on asking your product and then
you contact an importer and then
hey, there has this 10 bars and
I went there and they they
already want my product, then
fine, go there.
But don't stretch yourself too
thin by going to countries just
because some random importer
contacted you from whatever,
China or Japan or Thailand
saying we want to buy a pallet.
Yep, because nothing is going to
happen there.
And let's let me ask you this
other question.
So building on your both ISM.
Another stolen quote, but yes, I
love it.
You introduced me to Mark Ritson
and my niece Mini MBA and also
to the like This things that
happens every now and then.
Like there are these hypes on
LinkedIn with the Byron Sharp
and Mark Ritson and who agrees
with whom and and so on.
So left give us some short
overview about this on the
dualism between differentiation
and distinctiveness.
What is it about and what's your
take on that?
My take is the power of the word
and be it be it a
differentiation and
distinctiveness, be it long term
or short term thinking, long
term sales and short term
activations and so forth, it's
about going back to.
What has made you who you are?
Know what your brand is, who
know what drives some
distinctiveness into the way you
look.
So I'm super advocate of making
sure, even in the way you design
your brand, you design how it
looks, how it feels.
You introduce some elements that
are distinctive, that over the
time will become some
distinctive brand assets.
And those are the shortcuts.
That you are putting in your
packaging, maybe in your
communication, in your sales
pitch, in, in whatever you do.
Shortcuts that allow your
customer to think of you when
they are in a buying situation.
That's the power of a
distinctive asset, which Byron
Sharp talks about profusely.
And then he says differentiation
does not matter because there's
no difference between an iPhone
and a Samsung and so forth.
And in some cases he's right, in
other cases he he is not right.
So I am in the camp of there is
both that you can work on books
and there is brand sort of a
bilge success working on on both
of those animals.
So that's where I stand.
But for somebody who's building
a new brand, really knowing
where you come from, knowing
what you stand for, knowing your
product inside out, yes.
But already start building some
element of distinctiveness.
There's something that I would
encourage everybody to think
about.
The cucumber is distinctive,
right?
You've mentioned it before.
The orange of apero spreads
everything orange that is
distinctive, right?
So there's something that comes
to mind.
I love that.
And there is also another point
which is on some of the books
that I read that they talk about
be different rather than be
better as well.
No, because I think it's
connected to this
distinctiveness and
differentiation.
I don't know where where you
would put in this in, but it's
on the fact that many brands
that say or drink this gin, this
is better.
It's not about being better,
it's about being different.
What do you bring to the table
because we should go out of the
taste profile of people.
I mean, you like a gin, I like
another gin.
That's.
So that's the thing.
But then if it's Mediterranean
gin versus a London drive versus
a something with some specific
botanicals or what does it bring
to the table, then it's not
about this is better than this
one same thing with whiskeys.
But it's like, what are you
looking for and what are you
pitching on that specific demand
space and?
Yeah, I I I don't have a recipe
I am a fan of better.
But great fan of constant
pursuit of better that was in
the the Karlsberg brand DNA.
But I think it's about being
interesting be tell me something
that's interesting about you and
and make me you know make me
want to know more So different
or interesting that I would go
for interesting that is
interesting.
Hendrix gin if that's not
interesting that world that has
been created around that that is
super interesting.
So that's where I would work.
My way through doing the
delivering a great product, but
making it interesting.
It's also about also giving this
kind of like ammunition, the
social currency to people.
Because what I've seen in my
experience and myself as well,
the best products are the one
that are easy to explain and
simple to explain.
So that I come to Julian's
because he invites me for his
carbonara nights in Copenhagen.
And I bring you a bottle.
And with simple words I can
explain to you and your guests
or either to you because I'm
usually the first one to arrive.
And then you can sell it back to
your friends.
You know, try this product that
Chris brought me because and
also and then all of a sudden
people can go and buy it again.
Oh, I love this product.
And they go and buy it and they
can sell their friends when they
organize another dinner.
But if you go on all these crazy
stories that nobody remembers
just because the agency told you
to work on storytelling, then
interesting goes off the off the
Cliff.
The story has to be delivered in
a simple and understandable way,
and the reaction has to be
that's interesting.
So you're touching another
massive button that I have on my
book, one of the fortunes of
working for big corporations as
I got to travel the world and I
met the founder of Patagonia, so
Yon Shennard.
When he gave me, I went He's got
this wonderful book that I
encourage everybody to live
readers, let my people go
surfing.
It's a way of how you manage
your business and how you get
great products and happy people.
So what?
He wrote on it, says Dear
Julian, keep it simple.
That was his advice to the man
who has made a very successful
bottom up sustainable clothing
company is Keep it Simple.
And now that is.
Definitely.
There is money around that
description that you just gave
me.
I've heard you speak about Flip
explaining flavor profile in a
very simple way.
It's stacked without that.
Who is like this?
But with this, you get it.
Yeah, we wanted it.
Yes.
That's an incredible story to to
tell and to have.
And it reminds me, for example,
of the Master Brewery at the
Pierce Naraco Brewery.
When they hand over to each
other, they just say don't
change anything, you know, And
that's that has been the story
for the last 180 years.
And that is the thing.
Like, it's it, it goes crazy.
I don't know who is pushing us
to, to change stuff for the sake
of changing.
And you say if it's not broken,
don't fix it.
No.
But ultimately, it's about
keeping the consistency, the
saliency, the if it starts not
to work, ask yourself why it's
not working.
Is it something that we change?
Can we go back to it or is it
exogenous and can we do
something about it?
Yes.
So I think that's a great way of
closing the conversation.
And let me ask you to tell the
audience where can they find you
where they can have interesting
conversation with you.
I can reach out to you another
mantra, which is again another
stolen quote.
But I, which I, which I love, is
do interesting things and
interesting things will happen
to you.
So I'm always up for interesting
conversations and you can find
me on LinkedIn, on Julia,
Marsili, you can.
I'm the only one there.
And that's where you can reach
out to me and then start a
conversation.
So LinkedIn would be my
favorite.
Place to engage in in business
conversations.
Carbonaras somewhere else.
Thanks Julian.
That show was it was great
talking to you.
Likewise, Chris, have a
fantastic day.
Thank you.
Remember that this is A2 parts
episode, so don't forget to
listen to episode 32 and 33.
That's all for today.
If you liked it, please rate it,
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building brands from The Bottom
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